Several users had reported difficulties in starting their car with their smartphone.
Tesla boss Elon Musk said Friday evening on Twitter that the situation should be back to normal, after a server outage that prevented the brand’s cars from starting for several hours. “It should come back online now“Assured the general manager, who reported a problem related to traffic on the network. “Our apologies, we will take steps to ensure this does not happen again.“, he added.
Earlier, he had responded to a South Korean Tesla user who said he was facing a server problem connecting his Tesla Model 3 to his Apple app. This driver explained that he could not start his car with his phone, but only thanks to the key in the form of a card he had with him.
Other testimonials on Twitter reflected the outage: “I’m stuck an hour away from home because I normally use my phone to start my car», «I can’t open my car“. Identical testimonies had been reported on the social network from several countries, including the United States, Canada, Denmark, and even Germany. “HUNDREDS of Tesla owners are stuck out of their cars… I am one of them. They said we’d help the environment by owning an electric car, but +walking+ isn’t what I was thinking“, quipped another user, explaining that he had his card, but that it had remained in the passenger compartment of the car.
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